Frequently Asked Questions

  • Select a bouquet or flower arrangement that you love from our online shop
  • Add something extra like a box of chocolate or a candle
  • Fill in the recipient’s details
  • Make your gift extra special by leaving a personal message
  • Fill in the delivery address and the day you would like your flowers to be sent
  • Fill in your billing details
  • Place your order

Once you have placed your first order you can use your email address and password to log back in to our site. This makes any future orders a lot easier.

You can find us right next to Coles Supermarket inside Orion Shopping Centre, Springfield Central.

Our address is Shop 211, Orion Springfield Central, 1 Main Street, Springfield Central, QLD4300.

Yes, we are open 7 days and online orders can be placed 24/7.

Our store opening hours:
Monday, Tuesday, Wednesday and Friday – 9:00am to 5:30pm
Thursday – 9:00am to 9:00pm
Saturday – 9:00am to 5:00pm
Sunday – 10:00am to 4:00pm

Note: Occasionally opening times vary on public holidays – so if you decide to make a special trip in to see us, kindly call before hand, to avoid disappointment.

We specialise in designing both stunning ‘life-like’ or ‘real looking’ artificial and fresh floral arrangements for every occasion. We design the perfect flowers for your:


  • Wedding & Events
  • Corporate & Workplace
  • New Baby
  • Anniversary
  • Mother’s Day
  • Birthday
  • Get Well Soon
  • Thank You
  • Sympathy Wishes
  • ‘I love You’ moments
  • School Formal
  • New Home
  • Graduation
  • Grand Opening
  • Valentine’s Day

Gifts ? YES we have them too.

We stock many lovely gifts for your selection. They are best for birthdays, teachers and friends, just because, house warming gifts, new baby, thank you, surprises and more.

Contact us today to speak with one of our experienced specialists and discuss what’s beautiful for your special occasion.

We deliver around Brisbane and Ipswich areas. Click here to view a full list of the suburbs we deliver to.
If your suburb is not listed, we may still offer delivery to that area, please contact us for further information.

Yes, generally, if you place an order by our cut off time of 1pm weekdays, we can have your order out that same day to most Brisbane or Ipswich suburbs. Please note, some suburbs require an earlier cut off time due to distance.

We are open 7 days a week and we deliver flowers on Saturday and even Sunday. There isn’t any extra cost for delivery on the weekend. Simply give us a call by Midday, on 3470 1673 or visit our store to place an order. We are ready to send beautiful flowers for your loved ones on the weekend – YES, 7 days!

Absolutely! To ensure prompt delivery, please provide as much information as possible including anything you may think is relevant, such as the business name or ward/room number etc.

In many businesses and hospitals, it may be their policy for deliveries to be left with reception to be passed on to the recipient. In these cases the courier will ‘leave as instructed’ and will observe the destination addresses delivery policies. Due to this procedure being beyond our control, we are unable to accept responsibility if the gift was subsequently not passed on to the recipient by reception, or a co-worker who accepted it on behalf of the recipient. However, if you are unsure that your gift was received, please speak with us as soon as practicably possible, we will be happy to follow it up with the recipient for you.

Our experienced couriers follow the most efficient route of travel for the deliveries. However, due to the couriers processes we are unable to tell you an exact time the flowers will be delivered. As a guide generally, orders to businesses will be delivered by close of business at 5pm, and residential by 6pm. If you need your flowers to arrive by a certain time, please contact us (07) 3470 1673 for an on-demand delivery. We will do our best to look after you.

The delivery fee is calculated during the checkout process and is based on the suburb of delivery. At the moment, when you shop online, we offer FREE delivery for the local areas: Augustine Heights, Brookwater, Springfield, Springfield Central, Springfield Lakes. Other suburbs incur a moderate delivery fee based on distance set by the couriers.

If there is a safe place at the house to leave the delivery, the courier will do so and will also leave a calling card in the recipient’s letterbox. If there is no safe place we will attempt to contact you or the recipient to receive further instructions. (that is, if you have left us instructions to do so).

Should a re-delivery or re-direction be necessary, we will need to charge the courier’s re-delivery fee, equal to the standard delivery charge for the suburb of re-delivery.

If you have a question that we haven’t answered, please don’t hesitate to contact us at hi@sweetmomentsflorist.com.au or call us on (07) 3470 1673. We are happy to assist you.

Questions About Weddings

We provide only the best service and flowers and take care of every flower related requirements for your wedding.

As well as designing and creating stunning wedding bouquets for brides and bridesmaids, we can provide buttonholes for grooms, mini-bouquets for flower girls, bouquets for ceremony and reception venues, and petals for the aisle.

Talk to us about what you have in mind and we can work together to bring your vision to reality for your special day.

To ensure you are completely satisfied with your beautiful wedding flowers, we recommend you book an appointment 3 – 6 months prior to your wedding to discuss your plan and to avoid feeling rushed or even missing out on supply and delivery availability.

Flowers are all so beautiful, but Mother Nature keeps some types of blooms to herself at different times during the year! During your consultation, we’ll discuss the date for your wedding and recommend which flowers will be in season at the time.

If you have your heart set on a specific flower and it’s not in season, we will do our best to source it from our international suppliers and let you know what’s possible. Yes, we go the extra mile to make your day the best it possibly can be.

Flowers add that perfect final touch to your wedding. The cost of your elegant and personally created bridal blooms will depend on the size, the number of bouquets (and buttonholes), the arrangements, and the type of flowers you require to create the right look and feel you want on your wedding day.

Sweet Moments will provide a competitive quote during your consultation. We request a small deposit of $300 when you order your wedding flowers, and ask that you pay in full, a month prior to the date of your wedding, allowing us to contact our premium suppliers and pre order your specific flowers and quantities.

For a bouquet that is fresh and delightful, we recommend picking up your wedding flowers on the morning of your wedding, to ensure maximum freshness. As we personally present your flowers to you, we will share the care instructions to ensure they look sublime as you walk down the aisle (and during your photoshoot later that day).

Sweet Moments Florist can also arrange for you to pick up your wedding flowers the night before and will share instructions on how to keep them fresh overnight, however we do recommend morning pick-up for maximum benefit effect on the day.

Sweet Moments Florist is open in Springfield, 7 days a week and staffed by highly qualified and creative florists. We are excited to greet you in store on the morning of your wedding day with your flowers, and special instructions for taking care of them.

Our lovely boutique florist shop is based in Springfield Central. Alice and the team prepare flowers for many Brisbane-based brides every year.

We often supply personally created bouquets and arrangements to weddings being held on the Sunshine Coast, in Toowoomba, and on the Gold Coast.

We want your bouquet to be as special as you are! Our highly trained and expert team of florists will design and create masterpieces which are unique to you and your wedding.

As well as being obsessed with creating the most beautiful bouquets, we understand your wedding day is one of the most important occasions of your life and one you have personally worked very hard to organise. This is why we listen to you, encourage a consultation and put so much care and love into the design and creation of your wedding arrangements.